Program Overview

Enroll today to purchase your coverage.

This plan covers all active phones in your household for less than $8 a month* and covers screen cracks, liquid damage, accidental damage, and mechanical failures.

*billed annually at $95.88

If damage occurs, start your claim.

Submit a claim within 30 days of the occurrence of damage using the “Start a claim” link above.

In order to process your claim you will need proof of ownership, the phone’s IMEI number, and the date and details of the incident.

Choose a convenient repair center, local walk-in options are available.

bolt Protect provides preferred vendors for even faster claim processing.

Get your device repaired or replaced.

Pay a deductible based on the value of your phone and whether it is repairable or needs replacement.



Device Tier Retail Price Repair Repair to replace Deductible[1] Replace Deductible
1 Up to $500 $49 $99 $199
2 $500 or greater $99 $199 $299

 

[1]Applicable when a device is deemed unrepairable.

Frequently Asked Questions

IT Consultant

Question About Your Program

No, you can complete your device registration when you are ready to file a claim.

You can file up to 2 claims over a rolling 12-month period.

If you haven’t activated your account, simply login with the email address used at the time of purchase and create add your password. You will then need to register your device using the phone’s IMEI and upload a wireless bill showing that this device was on an active wireless network at time of the incident.

Your device IMEI can be found on the device under settings, or by logging into your wireless carrier account and viewing your devices.

Your claim must be reported within 30 days from when the incident occurred.

Once your claim has been approved, you will be directed to one of bolt’s preferred repair vendors. You may also take the device to a repair provider of your choice. Be sure to save your receipt and upload it to the claims site to be reimbursed.

In the case that your device is lost or stolen or unable to be repaired we will ship you a replacement device. If your device cannot be replaced, bolt may choose to issue a cash reimbursement for the value of your claimed device.

Resources

We’ve got all the inside info you need right here in our Resources Center. Check the library below for Coverage Details and the Terms & Conditions of your plan.

Program Overview and Terms & Conditions

This program may change or be modified during your term. Please refer to this website for the most current program information.

Claims may be fulfilled with new or reconditioned equipment. Reconditioned equipment may have minor cosmetic flaws. If the exact model is not available, the replacement will be of like kind and quality. This coverage may provide a duplicate of other sources of coverage.