How it works
With bolt Protect, every smartphone in your home is protected.
Whether it’s a cracked screen, malfunctioning camera, or water damage, you have 24/7 online claims access to get you back up and running fast.
| Device Retail Price | Deductible for Repair | Deductible for Replacement[1] |
| Up to $500 | $49 | $99 |
| $500 or greater | $99 | $199 |
[1] Every effort will be made to fix your damaged device. If the device is not repairable, the replacement deductible will apply.
Transforming the way the world protects digital devices
“While enjoying a day at the pool, I dropped my new phone and cracked the screen. Luckily, I have bolt Protect! The claim was easy to file, and it got approved instantly. Bolt even helped me find a repair shop close to my apartment to have it fixed the same day. Thanks bolt!”
Frequently Asked Questions
-
What do I need to file my claim?
If you haven’t activated your account, simply login with the email address used at time of purchase and create a password. You will then need to register your device using the phone’s IMEI and upload a wireless bill showing that this device was on an active wireless network at time of the incident.
-
Where do I find my IMEI?
Your devices IMEI can be found on the device under settings, or by logging into your wireless carrier account and viewing your devices.
-
How long do I have to file my claim?
Your claim must be reported within 30 days from when the incident occurred.
-
How many claims can I make?
You can make up to two (2) claims during your coverage period.
-
Where do I take my device to be repaired?
Once your claim has been approved, you will be directed to one of bolt’s preferred repair vendors. You may also take the device to a repair provider of your choice. Be sure to save your receipt and upload it to the claims site to be reimbursed.
-
What happens if my device cannot be repaired?
We will ship you a replacement device. If your device cannot be replaced, bolt may choose to issue a cash reimbursement for the value of your claimed device.
-
What is the limit of liability per claim?
Each claim you file has a maximum limit of liability of $1,000.
Resources
We’ve got all the inside info you need right here in our Resources Center.
Check the library below for Coverage Details and the Terms & Conditions of your plan.
Program Overview and Terms & Conditions
This program may change or be modified during your term. Please refer to this website for the most current program information.
Claims may be fulfilled with new or reconditioned equipment. Reconditioned equipment may have minor cosmetic flaws. If the exact model is not available, the replacement will be of like kind and quality. This coverage may provide a duplicate of other sources of coverage.