Program Overview

Smartphones have become essential to everyday life and we believe protecting them is more important than ever. Choice Home Warranty is now offering smartphone protection through bolt. bolt’s smartphone protection keeps you connected by covering cracks, damages, and mechanical failures of your smartphone.

What it Covers
• Screen cracks
• Liquid damage
• Accidental damage
• Mechanical failures

Convenient Repair and Replacement Options
• Walk-in repair
• Advance exchange replacement if the device is not repairable

 

Device Tier Retail Price Repair Replace[1]
1 Up to $500 $49 $99
2 $500 or greater $99 $199

 

[1]Every effort will be made to fix your damaged device.  If the device is not repairable, the Replace deductible will apply.

Frequently Asked Questions

IT Consultant

Question About Your Program

You can activate your account or file a claim here on or after your Coverage Start date.

If you haven’t activated your account, simply login with the email address used at time of purchase and create a password. You will then need to register your device using the phone’s IMEI and upload a wireless bill showing that this device was on an active wireless network at time of the incident.

Your device IMEI can be found on the device under settings, or by logging into your wireless carrier account and viewing your devices.

Your claim must be reported within 30 days from when the incident occurred.

Once your claim has been approved, you will be directed to one of bolt’s preferred repair vendors. You may also take the device to a repair provider of your choice. Be sure to save your receipt and upload it to the claims site to be reimbursed.

We will ship you a replacement device. If your device cannot be replaced, bolt may choose to issue a cash reimbursement for the value of your claimed device.

We strive to replace your device with an exact model match. If we cannot match the model, you may receive a device that is of like-kind and quality. Device color & model may be different.

You will receive a return label with your replacement device. Simply place the return label on the box, put the device inside, seal the box and drop into any USPS mailbox.

Resources

We’ve got all the inside info you need right here in our Resources Center. Check the library below for Coverage Details and the Terms & Conditions of your plan.

Program Overview and Terms & Conditions

This program may change or be modified during your term. Please refer to this website for the most current program information.

Claims may be fulfilled with new or reconditioned equipment. Reconditioned equipment may have minor cosmetic flaws. If the exact model is not available, the replacement will be of like kind and quality. This coverage may provide a duplicate of other sources of coverage.