Program Overview
bolt Protect provides expansive coverage for your smartphone, including loss, theft, accidental damage, and malfunction. bolt’s Smartphone Protection program is designed to give you peace of mind and ensure that you quickly and easily get reconnected to your digital life through an integrated claims process with convenient repair and replacement options.
How it Works
All you need to do is submit a claim within 30 days of the loss or occurrence of damage using the Start your claim button above and pay a deductible based on the value of your phone and whether it is repairable or needs replacement. In order to process your claim you’ll need proof of ownership, the phone’s IMEI number and the date and details of the incident.
What it Covers
• Screen cracks
• Liquid damage
• Accidental damage
• Mechanical failures
• Stolen device
• Loss of device
Convenient Repair and Replacement Options
• Walk-in repair
• Advance exchange replacement if necessary
Device Tier | Retail Price | Repair | Repair to replace Deductible[1] | Replace Deductible |
1 | Up to $500 | $49 | $99 | $199 |
2 | $500 or greater | $99 | $199 | $299 |