Filing a claim is easy
Having trouble with a device?
Tech Protection includes technical support
Before filing a claim, get help with your device through our self-service technical support tools, included with your Tech Protection plan.
Looking for added security?
Tech Protection includes Norton 360 Deluxe.
Access Norton’s award-winning security features like Dark Web Monitoring, Password Manager, Norton Secure VPN, Real-time threat protection, and more!
*Norton 360 Deluxe may take up to one hour to allow access to new Tech Protection subscribers.
Got questions? Find the answers you need here.
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What is Tech Protection?
Tech Protection provides repair and replacement coverage for accidental damage and malfunctions on devices across three categories: Home Office, Smart Home, and Home Entertainment. Coverage includes cracked screens, power surges, accidental drops, broken buttons, and more. There is no advanced device registration required. You can tell us your device a the time of claim.
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Which devices are covered under Tech Protection?
- Home Office: Laptops, tablets, printers, monitors, keyboards, desktop speakers, peripherals (mouse, hard drives)
- Smart Home: Smart thermostats, video doorbells, security cameras, smart locks, smart hubs, smart smoke/carbon monoxide detectors
- Home Entertainment: Televisions, gaming consoles, sound systems, remotes, audio/video streaming devices
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How do I file a Tech Protection claim?
You can file a claim 24/7 online by visiting www.protect.boltinsurance.com/cspire and selecting “file claim”.
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Is there a limit on the number of devices covered?
No, there is no device registration required, and an unlimited number of devices are covered under the plan.
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What is the maximum claim amount?
$2,000 per individual claim with a $5,000 total annual claim limit.
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How long does coverage last?
Coverage begins 30 days after enrollment and continues until you cancel your plan.
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How do I activate my Norton 360 Deluxe benefits as a Tech Protection Customer?
All you need to activate your Norton 360 Deluxe subscription can be found by simply logging into your bolt account. This protection begins immediately so take advantage of the coverage today by creating your Norton account.
Program Overview and Terms & Conditions
We have got all the inside info you need right here in our Resources Center.
Check the library below for Coverage Details and the Terms & Conditions of your plan.