How it works
With bolt Protect, every device in your home is protected.
Whether it’s a cracked screen, malfunctioning camera, or water damage, you have 24/7 online claims access to get you back up and running fast.
| Device Tier | Retail Price | Repair | Repair to replace Deductible[1] | Replace Deductible |
| 1 | Up to $500 | $49 | $99 | $199 |
| 2 | $500 or greater | $99 | $199 | $299 |
[1]Applicable when a device is deemed unrepairable.
Transforming the way the world protects digital devices
“I’m so glad I got device protection from bolt. After dropping my phone and breaking the screen, bolt was able to help me find a repair shop close by. I was able to have my phone fixed and good as new within a day. Their team was great and made the whole process so easy; couldn’t be happier!”
Frequently Asked Questions
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Will I need to register my device in advance?
No, you can complete your device registration when you are ready to file a claim.
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How many claims am I allowed to file?
You can file up to 2 claims over a rolling 12-month period.
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What do I need to file my claim?
If you haven’t activated your account, simply login with the email address used at the time of purchase and create add your password. You will then need to register your device using the phone’s IMEI and upload a wireless bill showing that this device was on an active wireless network at time of the incident.
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Where do I find the IMEI of my phone?
Your device IMEI can be found on the device under settings, or by logging into your wireless carrier account and viewing your devices.
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How long do I have to file a claim?
Your claim must be reported within 30 days from when the incident occurred.
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Where do I take my device to be repaired?
Once your claim has been approved, you will be directed to one of bolt’s preferred repair vendors. You may also take the device to a repair provider of your choice. Be sure to save your receipt and upload it to the claims site to be reimbursed.
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What happens if my device is lost, stolen, or cannot be repaired?
In the case that your device is lost or stolen or unable to be repaired we will ship you a replacement device. If your device cannot be replaced, bolt may choose to issue a cash reimbursement for the value of your claimed device.
Resources
We’ve got all the inside info you need right here in our Resources Center.
Check the library below for Coverage Details and the Terms & Conditions of your plan.
Resources
We’ve got all the inside info you need right here in our Resources Center. Check the library below for Coverage Details and the Terms & Conditions of your plan.
Program Overview and Terms & Conditions
This program may change or be modified during your term. Please refer to this website for the most current program information.
Claims may be fulfilled with new or reconditioned equipment. Reconditioned equipment may have minor cosmetic flaws. If the exact model is not available, the replacement will be of like kind and quality. This coverage may provide a duplicate of other sources of coverage.
Declarations Page
Economic Sanctions
Quick Reference
Amendatory Endorsement